The hotel offers amenities for your comfortable stay and unforgettable experiences
Wi-Fi
Parking
GBP 12 per day
Luggage storage
24-hour services
24-hour reception
24-hour security
General
No smoking on site
Wi-Fi
Parking
Safe deposit box
24-hour reception
Express check-in/ -out
No pets allowed
Rooms/ Facilities for disabled
24-hour security
Luggage storage
Allergy-free rooms
Lift
Coffee shop
Smoke detectors
Electric vehicle charging station
Fire extinguishers
Key card access
Sports & Fitness
Fitness centre
Golf course
Guest Parking
Electric kettle
Services
Room service
Housekeeping
Laundry
Dry cleaning
Welcome drink
Dining
Restaurant
Bar/ Lounge area
Packed lunches
Special diet menus
Business
Meeting/ Banquet facilities
Fax/Photocopying
Children
Board games
Children's menu
Spa & Leisure
Leisure/ TV room
Room features
Air conditioning
Heating
Soundproofed rooms
Sitting area
Garden furniture
Tea and coffee facilities
Dining table
Ironing facilities
Bathroom
Free toiletries
Self-catering
Electric kettle
Media
Flat-screen TV
AM/FM alarm clock
Room decor
Carpeted floor
Show more
Location
Kings Road,
Harrogate,
United Kingdom,
HG1 1XX,
North Yorkshire
Map view
street view
Kings Road,
Harrogate,
United Kingdom,
HG1 1XX,
North Yorkshire
City landmarks
Park
Valley Gardens
1.4
km
Spa Centre
Turkish Baths Harrogate
1.3
km
Museum
Royal Pump Room Museum
1.3
km
Beulah Street
800 m
Library
Harrogate Library
1.2
km
Church
Saint Wilfrid's Church
810 m
Park
RHS Garden Harlow Carr
2.7
km
Harrogate Ringway
870 m
5-7 Montpellier Parade
Spirit of Harrogate Ltd
1.0
km
Park
The Stray
1.7
km
Church
West Park URC Church
730 m
Harrogate HG2 8JG
Tewit Well
1.4
km
Valley Dr
Old Magnesia Well Pump Room
1.0
km
Event hall
Great Yorkshire Show
2.7
km
Church
Red House Chapel
1.7
km
Nearby
Event hall
Harrogate Convention Centre
270 m
Gallery
Mercer Gallery
490 m
Victoria Gardens
Queen Victoria Monument
520 m
Commercial Street
Commercial Street
240 m
Church
St Peter's C Of E Church
430 m
Almscliffe
Almscliffe Crag
300 m
Cresent Road
Crescent Gardens
1.3
km
Shopping Area
Victoria Shopping Centre
490 m
40 Commercial Street
Go Revolution
180 m
Gallery
Dove Tree Art Gallery & Studio
230 m
Birk Crag
460 m
40 Parliament Street
Castle Galleries
340 m
YorTours
450 m
Gallery
Walker Gallery
530 m
Gallery
Sutcliffe Galleries
540 m
Restaurants
Stuzzi
180 m
46 King's Rd
Signatures'
120 m
11-19 Kings Road
Gianni's Brio Restaurant & Pizzeria
230 m
40-42 Kings Road
Burgers & More
170 m
4 Station Parade
Konak Meze Turkish Restaurant
330 m
11-13 Mount Parade
Taste Of Bengal
280 m
2 Franklin Road
Bettys Cafe Tea Rooms
960 m
1 Parliament Street
Mykonos Bar & Grill
430 m
4 Mayfield Grove
Jinnah
380 m
32 Cheltenham Parade
Shalimar
1.1
km
7-11 Cheltenham Parade
Lucia Wine Bar & Grill
550 m
3 Ripon Road
Tah Chang
350 m
33 Cheltenham Crescent
Reviews and Ratings
Feedback from previous guests about their experience.
78%
liked the hotel and would stay again
Friendly Staff
Great Location
Pricey Dining
Facilities Need Updating
7.8/10
Very good
Rooms
7.8
Location
8.7
Service
8.1
Dining
7.2
Guest reviews
7.8/10
based on 13 reviews
4/5
based on 1119 reviews
8.4
8.4/10 based on 5886 reviews
#9 of 23 hotels in Harrogate based on Tripadvisor
Hal
United States,
April
2024
8.8/10
My stay at the hotel was quite enjoyable overall. The room, located on the 8th floor, was excellent and surprisingly quiet. While the room was a bit small for the price, it was functional and well-presented as expected from this brand. The service was top-notch, with the staff being incredibly friendly and accommodating, even allowing us to check in earlier than anticipated. The location was perfect, just a five-minute stroll to the town center and close to Harrogate exhibition center. The dining experience was fantastic with a good choice of delicious options, though slightly overpriced with an additional charge for room service. Overall, a great stay.
Rooms
8.0
The room on the 8th floor was excellent and very quiet.
Service
9.0
The staff were brilliant and very friendly, making sure our needs were met. The manager was especially helpful and accommodating.
Location
10.0
The location was perfect, just a five-minute walk to the town center and close to the Harrogate exhibition center.
Dining
8.0
The dining experience was excellent with everything tasting good, but some items were slightly overpriced, particularly room service.
Facilities
9.0
The hotel offers great facilities to cater to all needs, ensuring a comfortable stay for all guests.
John
United Kingdom,
March
2024
8.2/10
The hotel exceeded my expectations, providing excellent rooms and service. The convenient location made it easy to explore the area, although there were a few drawbacks to consider.
Rooms
8.0
The rooms were spacious, relaxing, and the bed was very large and comfortable. I wish I had known earlier to request a room change, but overall, a great experience.
Service
9.0
The service was top-notch, with the staff being very nice and willing to assist with anything we needed. They even went above and beyond, making a fresh veggie dish every morning for me. However, the push to move rooms for more money was a bit off-putting.
Location
9.0
The hotel's location was perfect for my stay, attached to the convention center and within easy reach of restaurants and bars. Ideal for attending events and exploring the area.
Dining
7.0
The dining experience was enjoyable and catered to dietary needs. However, the price for some items seemed a bit high, like the £16.95 dish where we requested a simpler option.
Facilities
8.0
The hotel facilities provided everything I needed for a comfortable stay, offering services like room service, dry cleaning, and laundry. A well-rounded experience overall.
Jack
United Kingdom,
January
2024
9.0/10
My stay at this hotel was simply fantastic. The rooms were wonderfully clean and modern, with really comfy beds and good blackout curtains. Despite a minor incident where my partner slipped on ice, the amazing staff went above and beyond to make sure we were comfortable, even delivering breakfast to our room and offering a wheelchair. The service was impeccable, and I can't remember the last time we received such top-notch care. The dining experience, although not the best I've had, didn't dampen our overall impression. The location was ideal for easy access to the town center, and the peace and quiet were truly relaxing. A few minor areas for improvement, but overall a lovely and spotlessly clean hotel.
Rooms
9.0
Lovely, clean, and spotlessly clean.
Service
10.0
The staff provided impeccable service, going above and beyond to assist us.
Location
9.0
Perfect location for easy access to the town center.
Dining
8.0
Good choice of delicious food, with only minor room for improvement.
Facilities
9.0
Excellent facilities that met our needs perfectly.
Jay
United Kingdom,
December
2023
7.4/10
The hotel had some nice touches in the rooms, but there were issues like a draft coming through the window. The staff were hit or miss, with some being great while others were unfriendly. The location was spot on for our needs, right in the town center. The dining options were good with plenty of variety. Overall, a mixed experience with both positives and negatives.
Rooms
7.0
The room had everything we needed, but there was a draft coming through the window.
Service
6.0
The staff had mixed levels of friendliness, some great and some unfriendly.
Location
9.0
The location was perfect, right in the center of the town.
Dining
7.0
The dining experience had plenty of variety, but some items were not satisfying.
Facilities
8.0
The hotel had everything we needed for a comfortable stay.
Joanna
United Kingdom,
December
2023
8.4/10
I absolutely loved my stay at the hotel! The massive bed in the room was a dream come true, and the impressive views over Harrogate were simply breathtaking. However, it was a bit chilly at times which took away a bit of the coziness. The service was top-notch, with amazing staff who went above and beyond to ensure everything was perfect. The location was fabulous, just a few minutes' walk from the town center but far enough to enjoy some peace and quiet. The dining experience was excellent, offering a wide range of options, although it could have had more variety. Overall, a wonderful hotel with fantastic amenities!
Rooms
8.0
The room with a massive bed and impressive views over Harrogate was a dream come true. However, it was a bit chilly at times which affected the overall comfort.
Service
9.0
The staff are amazing, going above and beyond to ensure everything is perfect. I truly couldn't fault anything with their service.
Location
9.0
The location is fabulous, just a few minutes' walk from Bettys tea rooms and other restaurants and bars, offering a perfect balance of convenience and peace and quiet.
Dining
8.0
The dining experience was excellent, with a wide range of options and endless supply. The breakfast was buffet style, offering a great selection of local products.
Facilities
8.0
The facilities, including the underground car park and other amenities, were well-maintained and added to the overall convenience of the hotel.
Earl
United States,
October
2023
7.2/10
My stay at the hotel was a mix of positives and negatives. The rooms were big enough for the four of us, but they had issues like hairs on the pillows and dirty cocktail sticks near the tea/coffee facilities. On the bright side, the rooms were clean with a great view. The hotel's central location in Harrogate was convenient, but the uphill walk into town might be challenging for some. The dining experience was enjoyable with good quality food. The service was a bit hit or miss, with staff not always responsive to messages.
Rooms
7.0
The rooms were clean with a great view, but had some cleanliness issues like hairs on the pillows and dirty cocktail sticks near the tea/coffee facilities.
Service
6.0
The service was a bit disappointing with staff not always responsive to messages.
Location
8.0
The hotel's central location in Harrogate was convenient, but the uphill walk into town might be challenging for some.
Dining
8.0
The dining experience was enjoyable with good quality food.
Facilities
7.0
Mike
United States,
October
2023
6.8/10
I had a mixed experience at the hotel. The room had a cracking view from the 8th floor, but it was affected by noise from the extractor fans even with the window closed. The staff were a mixed bag - incredibly helpful during a long check-in queue and at 2 am when my card had issues, but some seemed disinterested like young zombies.
Rooms
6.0
The room had a cracking view from the 8th floor but was affected by noise from extractor fans even with the window closed.
Service
7.0
The staff were incredibly helpful during a long check-in queue and at 2 am when my card stopped working. Some were nice and pleasant, while others seemed disinterested like young zombies.
Location
6.0
The location was perfect for the concert at the convention center but a bit out of the way to the center of Harrogate.
Dining
7.0
The dining experience was a mixed bag - some meals were excellent with plenty of choice, but there were issues like getting a mouthful of clingfilm in a poached egg.
Facilities
8.0
The hotel had various facilities available like room service, dry cleaning, housekeeping, and laundry.
Jonathan
United Kingdom,
September
2023
8.0/10
I had a really comfortable stay at this hotel. The rooms were cozy, and the staff was incredibly friendly and helpful. The convenient location made it easy to access the Harrogate Christmas Fayre and explore the town. The dining experience was decent, but a bit pricey for what was offered.
Rooms
8.0
The rooms were extremely comfortable and had everything needed for an overnight stay. The low level or ground floor rooms were requested and provided a good night's sleep.
Service
9.0
The staff were always smiling and respectful, going above and beyond to make our stay special. They were amazing at accommodating our requests and surprises.
Location
9.0
The location was superb, within easy walking distance of Harrogate town. It was ideal for visiting the Harrogate Christmas Fayre.
Dining
7.0
The dining options were good, although a bit pricey for my liking. The quality was decent but could have offered more value for money.
Facilities
7.0
The facilities were adequate, but in need of some updating to enhance the overall guest experience.
Friendly Staff
Pricey Dining
Mary
United Kingdom,
September
2023
7.4/10
The hotel is ideally situated, just a stone's throw from the convention centre and a short walk to shops and restaurants. The rooms, while cozy and warm, could use some extra cleaning attention, especially in the trays. The service was exceptional, with standout assistance from Paula and Stephanie, although we did encounter a minor issue with the heating. The dining experience was satisfactory, but improvements are needed in table maintenance and food replenishment. The location offers great convenience for both business and leisure travelers, with easy access to Harrogate centre and its vibrant Christmas markets.
Rooms
7.0
The rooms, while not the cleanest, were lovely and warm, though a bit too warm at times, feeling more like a standard room than a suite.
Service
9.0
The service was fantastic, especially thanks to Paula and Stephanie. We did have to request room changing and heating adjustments during busy periods.
Location
8.0
The hotel's location is very comfortable and spacious, boasting large flat-screen TVs for entertainment and placing you conveniently close to town facilities in Harrogate, making it perfect for both business and leisure stays.
Dining
6.0
The dining service was adequate, with a decent selection and friendly staff, yet improvements in food stocking and table cleanliness are needed. We received food a bit late, and it arrived cold due to timing issues.
Facilities
7.0
The hotel features all the needed facilities, although attention to the dining service and room cleanliness could be improved.
Convenient Location
Room Cleanliness
Timothy
United Kingdom,
July
2023
7.8/10
The hotel is perfectly situated in the town center with convenient underground parking, making the stay effortless. The rooms are spacious and well-equipped, offering a clean and comfortable stay. While service was polite, there were missed opportunities for more proactive assistance. The location is outstanding, linked to the Conference Centre and surrounded by a variety of restaurants. The dining experience provided ample options though minor service lapses were noted. Overall, a fair-priced hotel with a great location and various amenities.
Rooms
8.0
The rooms were large and had everything you need, though slightly bigger rooms would be ideal.
Service
7.0
The staff was polite, but missed opportunities for more proactive assistance were noted.
Location
9.0
The location is spot on in regards to the town center with underground parking, making the whole stay a breeze.
Dining
7.0
The dining experience offered a good variety of options, though minor service lapses were noted.
Facilities
8.0
The hotel provides various amenities, enriching the stay experience.
Richard
United Kingdom,
July
2023
7.8/10
I had a comfortable stay at the hotel. The room had a superior large bed but was a little chilly. The car parking was good and reasonably priced. I enjoyed the convenience of being close to shops, bars, restaurants, and the famous Betty's Tea Rooms.
Rooms
8.0
The room was equipped with a superior large bed and was a little chilly at times.
Service
7.0
The staff, except for a couple of waiters with a poor attitude, were friendly and helpful. The full breakfast service could have been better.
Location
9.0
The location was ideal for my needs, close to shops, bars, restaurants, and Betty's Tea Rooms. It was a short walk into Harrogate, offering a peaceful stay away from the busy town center.
Dining
7.0
The dining experience was good overall with a variety that suited everyone, but it could have been better considering the hotel's pricing.
Facilities
8.0
The hotel offers standard facilities for a comfortable stay.
Convenient Location
Chilly Room
David
United Kingdom,
May
2023
8.2/10
The hotel was modern and clean, offering lovely rooms. The service was top-notch, especially at reception and the bar, even during challenging situations like a power cut. However, there was a minor drawback with quick table clearing. The location was convenient, particularly for the nearby convention center. The dining experience had a good variety but some food seemed to have been out for a while.
Rooms
8.0
The rooms were of a very good standard, modern, and clean. It was worth the extra expense for the lovely rooms.
Service
9.0
The service was fantastic – friendly, helpful, and polite. Although they were quick in clearing tables, they made my stay enjoyable.
Location
9.0
The location was ideal for the convention center, with lovely areas to enjoy, breakfast consistently good. Just a minor issue with coffee machines running out of milk one day.
Dining
7.0
The dining was okay with a good selection, but some food seemed to have been standing for a while.
Facilities
8.0
The facilities were well-maintained and sufficient for a comfortable stay.
Ronald
United Kingdom,
May
2023
8.4/10
I had a fantastic stay at the hotel. The room was great value and very well appointed, offering everything I needed for a comfortable overnight stay. The oversized bed was incredibly comfortable, providing me with the best night's sleep I've had in any hotel. The breakfast was a bit of a downside as there seemed to be some confusion with payment methods.
Rooms
9.0
The rooms are modern, well equipped, and very well-maintained by the cleaning staff. The bed was one of the biggest I've ever seen and extremely comfortable.
Service
8.0
The service at the hotel was excellent and the staff were very friendly. However, there was a slight oversight in explaining some facilities, but overall, the service was top-notch.
Location
9.0
The hotel's location was superb, situated next to the convention center and within walking distance to the main shops and attractions. It was convenient for exploring the town and had pleasant staff members.
Dining
7.0
The dining experience was more than satisfactory, offering a continental breakfast that met my needs. However, there were minor issues with utensils being too hot under the lights.
Facilities
9.0
The facilities at the hotel were great, offering room service, dry cleaning, housekeeping, laundry, and a welcome drink service.